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My story

Все-таки молодец у нас Люда – нашла время и написала таки свое «стори». Может кто еще рискнет написать, хотя бы на русском…

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My name is Liudmila Beloglazova and I work for «WolgaAeroTelecom». WolgaAeroTelecom  provides the whole range of telecommunication services for a territory of the airport of Samara, Russia. This determines the basic specifics of WolgaAeroTelecom tasks, namely, to provide our large business partners («International Airport of Samara» and different airlines)  with high-quality communications. I’m a general director deputy with respocibilities of day to day management and total control of company activities.

I am a graduate of the Presidential Managers’ Training Program in Samara in 2002. After this program I’ve  tried to use great opportunities to take part in one of foreigne training program for managers. And I can say that I was very lucky to be selected by the MTP Programme to take part in the internship during 3 month from September to December 2004 in Sweden! I should realized a number of reason of this happy case:

1.      General director of my home company was interested in encreasing of  my qualification and company had real tasks to reach new level of work through introduction with Europe standards and project management experience .

2.      I had a great motivation to take part in this internship and concrete project plan of my internship with real objectives.

3.      Representatives of MTP Programme in Sweden have done all their best to find a host company for me with the similar profile.

Representatives of MTP Programme offered me «Netcom Consultants», a leading specialist telecommunication consaltancy with truly global experience and reach, delivering technical and commercial solutions for operators and manufacturers. This company has three offices worldwide and it has experience of working in over 100 countries with leading telecommunication companies.

Before internship General Director and Partner of “Netcom Consultants” defined with me the scope of my future work and project plan. I want to underline the importance of this programme stage, because in my opinion it defined success of my internship. I knew that this company is what I needed and we had found common objectives before I arrived.  During my internship “Netcom Consultants” had a project with the Swedish Civil Aviation Administration Luftfartsvercet on hand. And they decided to involve me in this project as consultant. My assignment was defined marketable service products and operating actors that utilize LFV’s wireless LAN infrastructure at Arlanda Airport.  I worked in the project team and my responsibilities included the parts of the Business Opportunity Identification, Service Portfolio Strategy and Feasibility Study phases of the project.

I’ve gone through Netcom service launch process and learnt the most important steps how to take business opportunity to launch new telecom service. I gained deeper knowledge of first step in the launch process, the Feasibility study, is carried through.

The experience exchange and studying the management style of “Netcom Consultants” was performed by me in the following way:

General management:

  • Getting acquainted with corporate culture and management style
  • Analyzing organization structure and business processes

Project Management:

  • Getting acquainted with Basic Project Management Skills of Netcom Consultants
  • Studying process project planning and project definition
  • Getting acquainted with project phases and execution the first phase – prestudy
  • Risk Analysis: from Risk Management Planning to  Risk Monitoring and Control

What follows up from all this circumstances?

Experience and introduction with project oriented consulting company helps me to implement changes into my Home Company ’ s activities:

  • “preparation and start up of the project should be more through process
  • ¨ the organizational structure should be more decentralized and flexible, with greater responsibilities given to individuals. The responsibilities and independence among the top-managers should be reasonably distributed
  • ¨based on the idea that the individual is both willing and able to do a good job start to lead employees through the principles of cooperation and agreement

The first task is getting top managers acquainted with foreign system of management and project management, with European corporate culture, skills and tools.

Experience of my practical work, product research and project definition, will be applied in the same project in Russia. We are planning to launch wireless LAN for mobile passengers at the territory around the airport of Samara.

 

Unfortunatelly My home and host companies’ objectives do not coincide, but exchange of experience in project launch between our companies started during my internship in “Netcom Consultants” will go on after I come back home there are some managerial tools and methods in Project Management that both companies can use in their practice.

 

The deep gratitude to the organizers of MTP-Programme and my mentors for giving me the great opportunities!

  

With best wishes, Liudmila 

 



 

 

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